FAQs

How long is the order processing time?

Orders are normally processed within 3-4 business days after payment has been received. Orders are only shipped on weekdays, not on the weekends or holidays.  

What are your shipping rates?

Shipping rates are calculated by the location the order is being shipped to. This rate will appear during the checkout process. 

We ship with UPS for the most reliable delivery experience. At the moment, we only ship within the United States, but are always looking for innovative places to expand to.

How do I track my order?

Once your order is placed, you will receive a confirmation email with your order details.

You will receive an email when your order has shipped and it will include the tracking information.

What are average delivery times?

Delivery times may vary by carrier. We will do our best to process your order within 3-4 business days, but once your order is shipped and dropped off to the carrier, delivery times may vary depending on location, weather, or carrier delays.

We ask for your patience, as sometimes delivery times are out of our control. We will do our best to get your order to you as fast as possible.

Get in touch

Have questions about your order, or a general inquiry?